We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery.
- We take great efforts to put in the details of every product. Please note, we strictly do not exchange products based on the reason that it’s too long or too heavy.
- In the unlikely event that your merchandise arrives damaged, you should email or message us a video of the damaged product. You must email us about any damaged items in your shipment within 24 hours of receiving your order.
- Upon authorization of returns, we will gladly offer you an exchange or store credit. We do not offer replacements. Only based on availability.
- No exchange / No returns / No refunds are our policy.
- We do not offer refunds once a product is purchased. We will replace it only if there is damage in transit.
- Please do not courier the product to us without authorization from Team Saubhagyavati. We will not offer any replacement in such a case.
- All returns/replacements are subject to the discretion of Saubhagyavati.