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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Standard delivery takes 7–8 working days.
Express shipping (5–6 days) and Rush shipping (3–4 days) options are also available at checkout.
Tracking details will be sent via email, WhatsApp, or SMS once your order is shipped. If you need help, feel free to contact us directly.
Tracking Page - https://saubhagyavati.shiprocket.co/tracking
Yes! Choose Express Shipping (₹100) or Rush Shipping (₹250) at checkout.
We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD).
Also International Credit Card
Yes, COD is available with an extra ₹50 charge.
Absolutely. Our website uses secure payment gateways to protect your details.
Currently, only one payment method can be used per order.
Yes! Customization is available on select items like gift hampers, bridal sets, and flower jewelry. Contact us to discuss your request.
If your order hasn't been shipped yet, we’ll do our best to accommodate changes. Contact us as soon as possible.
Reach out to us immediately via WhatsApp or email. We’ll try to update it if the order hasn’t been dispatched.
Yes! We accept bulk orders for weddings, events, and gifting. Message us for details.
Yes! We offer discount on bulk orders. Message us for details.
You can request a return or exchange within 3 days of delivery for damaged or incorrect items only.
Unboxing video, Item must be unused and have tags intact, Request must be made within 3 days.
No, customized or personalized items are non-returnable and non-exchangeable.
Contact us on WhatsApp at 7620979798 or email us at hello@saubhagyavati.in with your order details and concern.