FAQs

1. What kind of products do you offer?

We specialize in traditional wedding accessories, handcrafted flower jewelry, puja essentials, bridal adornments, and customizable gift hampers. Each item is curated with a focus on Indian rituals, culture, and elegance.

2. Are your products handmade?

Yes, most of our products – especially flower jewelry and festive accessories – are handcrafted by skilled artisans using high-quality materials to ensure uniqueness and authenticity.

3. Can I customize my order?

Absolutely! We offer customization on selected items, especially gift hampers, bridal sets, and flower jewelry. Just reach out to us via WhatsApp at 7620979798 or email at hello@saubhagyavati.in with your request.

4. How long will it take to receive my order?

Standard delivery takes 8–9 working days.
Express shipping (5–6 days) and Rush shipping (2–4 days) options are also available at checkout.

5. Do you offer Cash on Delivery (COD)?

Yes, we offer COD at an additional charge of ₹50.

6. What are your shipping charges?

  • Free shipping on orders above ₹999

  • ₹75 for standard shipping (orders below ₹999)

  • ₹100 for express shipping (5–6 days)

  • ₹250 for rush shipping (2–4 days)

7. Can I return or exchange a product?

Yes, you can request a return or exchange within 3 days of receiving your order, but only if:

  • You received a damaged or incorrect item

  • You provide an unboxing video/photo as proof

  • The product is unused and has original tags intact

Customized items are not eligible for return or exchange.

8. How can I track my order?

Tracking details will be sent via email, WhatsApp, or SMS once your order is shipped. If you need help, feel free to contact us directly.

9. What if I need help with my order?

We’re happy to assist! Contact us at:
📧 hello@saubhagyavati.in
📱 WhatsApp: 7620979798