Return Policy

At Saubhagyavati.in, we want to ensure your satisfaction with every purchase. Please take a moment to review our return policy:

We have a 03-day return policy, which means you have 03 days after receiving your item to request a return.

Eligibility for Returns:

  • We accept returns only for the following reasons:
    • Damaged Product Received
    • Wrong Product Received
    • Missing Item Received

 

Condition of the Returned Item:

    • The item must be unused, unworn, and in its original packaging.
    • Ensure all tags and labels are intact.

     

    Exceptions / non-returnable items:

    • There is NO RETURN, NO REFUND,  NO EXCHANGE on customized and personalized products as it is made on order just for you.

     

    Replacement/Exchange:

    • The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

     

    Damaged Items:

      • If you receive a damaged item, please provide clear photos of the damaged product and packaging.
      • Our team will assess the damage and guide you through the return/exchange process.

       

      Note -

        • If you receive the wrong product, please inform us immediately. We will arrange for the correct item to be sent to you.
          • In the rare instance of a missing item, please report it within 3 days of delivery. We will investigate and send the missing item promptly.

          Customer Responsibility:

            • It is the customer's responsibility to ensure the accuracy of the order and inspect the products upon delivery.

             

            How to Initiate a Return:

              • Contact us at hello@saubhagyavati.in or Whatsapp us 7620979798 to initiate the return process.
              • Provide your Order Number and details of the issue. With photos or video.
              • Our team will guide you through the return process.